This applies to items purchased from this site only.
We hope you’ll love every purchase you make from our website, but if you are not completely satisfied with your purchase, you can cancel your order by simply notifying us by email within 3 days from the date you received the items. In case you have already received your goods, you must return them to us within 14 days from the cancellation date. The product must be returned to us unopened with any seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item. This means a visual inspection and not a product trial.
For your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please package the relevant item securely in at least the packaging it was received and send it to us with a copy of your invoice so that we receive it within seven working days of the day after the date that the item was delivered to you.
Please note: we can only accept the return of opened items if they are faulty.