Privacy & Cookie Policy

Oros Machaira respects your privacy and is committed to protecting your personal data. This policy describes how we collect, use and protect your data, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

When you place an order or contact us, we may collect:

• Identity & contact details: first name, last name, email, phone
• Address details: billing and shipping address, city, postal code, country
• Order details: products, value, shipping and payment method
• Technical data: IP address and browsing data via cookies

We process your data to fulfil and ship your order (performance of a contract), for customer service, to comply with legal obligations (e.g. tax) and, where you have consented, for marketing communications.

We share data only to the extent necessary:

• Courier companies (ACS) for the delivery of your order
• Payment service providers for the secure completion of the transaction
• Google (Google Analytics / Google Tag Manager) for usage statistics, where you have given your consent

We do not sell or rent your personal data to third parties.

The website uses cookies for its proper operation (e.g. keeping your cart), for usage statistics and to improve your experience.

Necessary cookies are always active. Statistics and advertising cookies are set only if you give your consent in the notice shown on your first visit.

You can change or withdraw your choice at any time from the “Cookie settings” link in the footer, as well as through your browser settings.

We keep your personal data only for as long as required to fulfil the purposes described or as required by law (e.g. tax records).

Under the GDPR you have the right to access, rectify, erase, restrict and port your data, as well as the right to object to processing and to withdraw your consent at any time.

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.